Yes, we certainly do! We’ll go on a month long “date.” If we find either of us doesn’t want to continue working together during the first 30 days, either party may cancel at any time and unused hours will be reimbursed. Dependent on your needs, we may extend the “date” to a second month as processes are put into place.
It is ultimately up to you to provide us with tasks to do to use up all the time you retained. With that said, we make every effort to find out your goals and prompt you for things we could help you with as we get to know you better.
We’ll roll over time to the next month as an exception, not the rule. If we find you’re in need of less hours per month on average, we can look at our plans to see if there’s another package that better fits your needs.
That can certainly happen sometimes. Though we do our best to keep you up-to-date on your time throughout the month during conversations and other means, we may find that there are more projects or tasks to be done than the time allows. We’ll discuss and see if you have a budget and we’ll see if our team member has additional time, and if so, there you go. You’ll just pay for any overage time completed and will be billed the following month.